A lawsuit is being filed against ride hailing company Uber by his drivers alleging that the company gas been repeatedly violating European data protection regulations.
Alleging that Uber has been “failing to honour its obligations” according to the EU’s General Data Protection Regulation (GDPR) law, a case is being filed by four drivers of the company.
The right to access personal data that is held by any company has been granted to every individual under GDPR rules which also includes employees accessing data from their employers. The law also stipulates that employees can seek access to personal data either written or verbally and companies just have a month to respond to such requests.
The drives have alleged that Uber had violated the law as it had not given access to personal data of the drivers on multiple occasions, in a letter sent to the company. The information that the drivers sought included ones like the duration of time spent by them being logged onto the platform, their individual GPS data, and trip ratings.
He had been “back and forth” with Uber over his data since July, said James Farrar — the driver jointly leading the case to a television channel. GPS data that revealed the “dead mileage” he accrued on the job – which is absolutely crucial for him to calculate his hourly wage, was being with held by Uber, the he alleged.
“I can only calculate the hourly pay that they want me to,” he said. “(They’ve given me) trip information that includes start to finish location points, fares and duration for individual journeys, but providing all of my GPS data and log on and off times would allow me to calculate my hourly pay.”
Farrar also added that he was “totally” sure that his personal information was being purposely withheld by Uber.
“Giving us the data will help drivers understand if they can get a better deal or not,” he told the television channel. “I also see lots of drivers being deactivated from the platform for little or no reason and because they’re self-employed there’s no need for due process – if we’re given access to our data we can begin to challenge that.”
Currently, Farrar is amongst those drivers who are engaged in another case with Uber which is related to Uber drivers from the UK fighting to be recognised as employees of the company and hence would be entitled to a number of basic employee rights such as paid holiday and a minimum wage.
“Our privacy team works hard to provide as much information as we can, including explanations when we can’t provide certain data (because) the data doesn’t exist or disclosing it would infringe on the rights of another person under GDPR. Under the law, U.K. citizens also have the right to escalate their concerns by contacting Uber’s Data Protection Officer or the ICO for additional review,” said an Uber spokesperson in an emailed statement to the media queries.
“It is regrettable that our clients have had to seek legal advice to assert their rights, rather than Uber simply complying with the law. How they now respond will be a stress-test of Uber’s commitment to data protection,” said Ravi Naik, one of the lawyers representing the drivers.
(Adapted from CNBC.com)