The issue in KFC’s supply chain occurred when it switched its delivery contract to DHL
U.S. fast food restaurant chain, Kentucky Fried Chicken (KFC) stated it has been forced for close hundreds of its stores in Britain due to shortage of chicken.
The issue arose when KFC switched its delivery contract to DHL. As a result of the delay in delivery move than 900 of the stores outlets in Britain have remained close.
“We’ve brought a new delivery partner onboard, but they’ve had a couple of teething problems – getting fresh chicken out to 900 restaurants across the country is pretty complex,” said KFC on its website.
“We won’t compromise on quality, so no deliveries has meant some of our restaurants are closed, and others are operating a limited menu, or shortened hours.”
DHL stated delivery delays were due to “operational issues”.
A spokeswoman for DHL said, “We are working with KFC and our partners to rectify the situation as a priority and apologise for any inconvenience this may have caused”.